You can certainly take the easy road and use the predictable and boring defaults like:•tHow are you doing?•tHow about this weather?•tWhat do you do for a living?•tHi. My name is _________. What’s yours?•tBlah, blah, blah, blah . . .Break out of the defaults you have been using for years. Shake it up. Make it fun. Make it memorable. Dive in with more engagement and interaction. Taking the initiative to be more creative will help you build a bridge to close the gap.

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