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Image of the quote is loading... SaveSave Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here. - Quote by Marilyn Suttle

Cater to your customers’ lifestyles. It will create instant rapport and a lasting sense of “I belong here.

Marilyn Suttle
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Feelings have more to do with the story you tell yourself than the facts.
Marilyn Suttle
Compassion is the shortcut to connection.
Marilyn Suttle
If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.
Marilyn Suttle
Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.
Marilyn Suttle
Your customers are responsible for your company’s reason for existing.
Marilyn Suttle
Even your most loyal customers always have a choice about where to take their business.
Marilyn Suttle
After each customer interaction, notice if you gave them a “happy to see you” kind of experience.
Marilyn Suttle
How you think about your customers influences how you respond to them.
Marilyn Suttle
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