[I]t’s not enough to be right. I think you have to be generous. It’s not enough to be logical. You have to be virtuous…[Y]our demeanor will carry your message, perhaps, even further than your words will…[P]eople don’t just disagree with us. Many of them genuinely think that we are evil, and when people think you’re evil, I don’t think they listen very carefully to your words. They search your manner. They look for the slightest excuse to ignore all your impregnable arguments, all of your carefully-marshaled facts, and that’s why we must never be mean-spirited or angry or petulant, or dismissive of the interest of others. I believe rudeness and arrogance, they would drive people away, that would only confirm their own prejudices. It’s the excuse they’re desperate for to walk away smug and happy and say ‘these people are just small-minded angry bigots.’ Our opponents don’t recognize our good faith, but -and this is a hard thing- I think we must try our best to recognize their good faith…You can’t expect them to recognize our good intentions unless we are willing to recognize theirs.
[I]t’s not enough to be right. I think you have to be generous. It’s not enough to be logical. You have to be virtuous…[Y]our demeanor will carry your message, perhaps, even further than your words will…[P]eople don’t just disagree with us. Many of them genuinely think that we are evil, and when people think you’re evil, I don’t think they listen very carefully to your words. They search your manner. They look for the slightest excuse to ignore all your impregnable arguments, all of your carefully-marshaled facts, and that’s why we must never be mean-spirited or angry or petulant, or dismissive of the interest of others. I believe rudeness and arrogance, they would drive people away, that would only confirm their own prejudices. It’s the excuse they’re desperate for to walk away smug and happy and say ‘these people are just small-minded angry bigots.’ Our opponents don’t recognize our good faith, but -and this is a hard thing- I think we must try our best to recognize their good faith…You can’t expect them to recognize our good intentions unless we are willing to recognize theirs.