Quotes By Susan C Young Quotes - Page 10

Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, “Keep moving and keep smiling.” She has observed the rapid decline of her friends who haven’t. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life.

To position yourself as an expert, create content, write a book, build a blog, post on social media, and write articles for professional publications and news sites to build your intellectual portfolio of expertise. Repurpose content in a variety of ways.

Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.

Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.

How can you showcase your unique expertise, valuable experience, and strong education without sounding egotistical?

The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanced, accepting, and empathetic to the needs and feelings of others.

Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever feigned agreement with your face to get along with others, even when you disagreed with their position? We all have. Your expressions of emotion can protect you at times in awkward situations, and when used with integrity. Test the waters by responding with an expression of curiosity or bewilderment when someone is acting inappropriately.

While smiling is a powerful facial gesture, there are other expressions on your face which reveal an extraordinary number of emotions. A body language of its own, people will read your facial messages and form opinions about you before you’ve even said a word.

To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of personal destiny, you have the power to summon your courage and be brave. “Make it so, Number One!

Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real.

When you make a deliberate effort to keep your thoughts positive, and authentically feel that way, more positive outcomes are inevitable.

Is your branding serving your needs for positive impact? Is it paving the way for a great first impression on people when they meet you, think of you, speak of you, or even see you on the Internet? If not, it’s time for a change, and it is perfectly within your control.

Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.

A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible to express its effect on others in words.

A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life.

Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand gestures communicate for you and are an integral part of your language. While some people may come by hand gestures naturally, you can learn to be even more expressive to get your points across—and to be memorable.

ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others?

The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for every action there is a reaction.

Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.

If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more confidence knowing that they have "walked the talk" and have vast experience with what they are teaching?

Preparation will not only fortify your confidence to approach life from a position of strength, but it will impress other people as well.

Get ready to take on the world from a position of personal power, strength, and intention!

Be a source of positive energy and inspiration for others.

To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on what you do not like about another person, they will become so intolerable to you that you cannot bear to be around them. However, if you focus on their positives and can find something redeeming, regardless of how small, the positivity needed to experience a more constructive interaction and relationship will manifest before your eyes.

As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport—he sees that you like him, he likes that you like him, and he reciprocates by liking you back.

Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours—pulling you down.

Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you—or paying you!

What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?

Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people in it.

Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.

Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.

One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.

UN-Impressive ‘Compliments’ . . .•tWhen compliments are used as a passive-aggressive way to manipulate others for personal gain.•tDelivering a back-handed compliment which makes others feel bad.•tDishonesty—you say it but really do not mean it.•tFalse bravado.•tManufacturing the moment for your ulterior motives.•tPandering to win affection, a vote, or approval.•tExaggerating and being over-zealous.•tBeing hypocritical.•tExpressing preferential treatment or making an unfair comparison.•tWhen it draws attention to a person’s weakness, disabilities, or shortcomings.•tWhen it is inappropriate and off-color.

What are the key elements for a fabulous, well-delivered compliment? You . . .•tare sincere and genuine.•tgive it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang.•tare specific and detailed.•telaborate on why you like something.•tdescribe how their positive virtue has positively impacted you.•tcan use adjectives for more colorful descriptions.•tkeep it positive.•tsay it like you mean it with intentional impact.•tuse discretion and good judgment.•tleave no room for misinterpretation or misunderstanding.•tsay the right thing at the right moment and let it flow organically.Finding sincere ways to compliment others is a powerful way to make a great first and last impression.

You already know the difference between being a gracious person versus a rude one.

We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its warm invitation and friendly welcome. They know that the comforts of home appeal to us all.

Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.

Polite people tend to be more respected, admired, and appreciated than their rude counterparts.

Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.

Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!

To position yourself as an expert, learn everything you can about a subject. Develop your knowledge: read books, attend classes, listen to your market, get training, attend seminars, find a mentor, join a mastermind group of like-minded individuals, watch videos, and study.

A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication, you are sending silent messages simply by the way you shake hands.

Smile generously at others and you may find that their smiles are returned right back to you.

A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.

I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or uttered a word. But then I have also met people with whom I engaged in such delightful conversation that it resulted in new business and referrals. The main difference was whether or not I took initiative to begin a conversation.

Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person’s body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.

Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.

Being brave is not for the light-hearted. Bravery takes fortitude—the very act of bravery prevents anyone from knowing you were ever afraid in the first place.

Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello and begin a conversation.

This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand where they are coming from and what they are all about.

To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confidence and competence. You did it; now do it again!

To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others:For years, I have shared that the definition of a good friend is someone who says nice things about you behind your back. And the definition of a GREAT friend is someone who says GREAT things to others in front of you. One of the kindest things a husband or wife can do for their relationships is to brag about their partner’s qualities to other people.

Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.

Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.

12 Reasons Why People Avoid Eye Contact1.tThey do not want to reveal their feelings.2.tThey are not being honest and truthful.3.tIt makes them feel vulnerable and exposed.4.tThey are being rude or indifferent.5.tThey are ashamed or embarrassed to talk about something.6.tThey are nervous or lacking confidence.7.tIt makes them feel very uncomfortable.8.tThey are arrogant, snobby, and pretentious.9.tThey are afraid of saying the wrong thing or looking stupid.10.tThey are shy or introverted.11.tThey are accessing internal thoughts or emotions to process and contemplate information.12.tOr as mentioned before, and important to remember, it may simply be a cultural value or behavior.

BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern world? It’s easy to have blind spots regarding how you are showing up for life when you are consistently bombarded with distractions, commitments, and personal preoccupations, isn’t it?

One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a mindset which helped them get there. Right?

Your attitude is the outward expression of your internal perceptions, self-esteem, and current thoughts.

You can always create the space to Review, Redo, and Renew as I teach in my book Release the Power of Re3. If you feel it is time to refresh your brand, take a moment to rethink your relevance and apply my 3-step formula.

Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur.