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Communication Skills Quotes - Page 3

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When we are deeply passionate about something, the obstacles or challenges are diminished by sheer will and desire.
Susan C.Young
All compliments are not created equal. Some may change the trajectory of a person’s life, while others fall on deaf ears. Is it well deserved or earned? People will remember you fondly when you have affirmed them in a positive way. Paying compliments creates good will, happy moments, and makes you more likable in return.
Susan C.Young
To Polish the Gold & Help Others Shine . . . Flip your positivity switch:What is your first instinct? If you are quick to find fault, look for the negative, or complain about another person, knock it off! It makes you less fun to be around. When you feel those negative thoughts and judgments coming in, catch yourself and STOP!
Susan C.Young
Wake up early, do your best, practice self-care, and finish strong.
Susan C.Young
Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates your consideration for others and that you can be depended upon.
Susan C.Young
Gestures and the Signals They Send•tRubbing your face, palms, and neck may signify anxiety and stress.•tArms crossed with clenched fists may signify hostility, anger, and impatience.•tArms crossed with each hand gripping other arm may signify insecurity and self-doubt.•tArms crossed with thumbs up may signify interest and engagement.•tOr my favorite—arms crossed may signify that you are simply cold!•tFidgeting and squirming may signify that you are lying, afraid of being found out, insecure, or uncomfortable.•tStanding with your hands behind your back may signify power and superiority.
Susan C.Young
It's simple. You enrich your life when you enrich the lives of others.
Susan C.Young
9 Reasons Why Improving Your Posture is ImportantBy projecting strength and excellence in your physical presence, you will. . . 1.tLook better and feel better.2.tAppear, and be, more fit and healthy.3.tPowerfully influence your mindset.4.tAppear more confident, self-assured, and competent.5.tCarry yourself with more purpose and intention.6.tBreathe deeper and get more oxygen in your body, which will improve your energy and health.7.tReduce or prevent back pain and muscle tension.8.tImprove productivity by energizing your physiology.9.tMake a significantly more positive impression.
Susan C.Young
You and I may have never met, but I already know so much of what you want: to be happy and feel valued. We all want love, connection, respect, confidence, health, vitality, passion, kindness, and success.
Susan C.Young
\“Self-confident people are mindful about spending their time, energy, and interests on things that truly matter.
Susan C.Young
This feeling of warm personal attachment and deep affection is what connects, unifies, and binds our humanity.
Susan C.Young
Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of entitlement in which their needs are their first priority and they will do whatever it takes to forward their own agenda without any concern for how it impacts others. This behavior pushes people away, creates barriers to trust and communication, and leaves a bad impression.
Susan C.Young
Like it or not, how we each present ourselves to the world, by way of our appearance, attire, behavior, and speech, all send messages on our behalf.
Susan C.Young
Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact.
Susan C.Young
Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you.
Susan C.Young
We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don’t they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted.
Susan C.Young
To position yourself as an expert, share your knowledge with others. Deliver presentations and teach others on your topic. Look what TED Talks have done for normal people who simply presented their passion and thereby launched careers, fame, and fortune. Interact with your target market. Maximize use of the Internet and SEO.
Susan C.Young
Be mindful to love and appreciate yourself and become your own champion. This healthy and loving relationship will be felt when people meet you.
Susan C.Young
Developing this ability instills a sixth sense for navigating human relationships with dignity, grace, and discretion, thus making an intentional and thoughtful first impression.
Susan C.Young
Your mindset serves as the operating system for your entire life’s experience.
Susan C.Young
Approachability is a crucial way of being that empowers you with an extraordinary edge to make a great first impression, invite interaction, build rapport, and win friends.
Susan C.Young
Service Beyond Self is Essential for Success Because It . . .•tBuilds credibility, trust, and customer satisfaction.•tStrengthens your personal reputation and public image.•tFosters goodwill and makes people feel appreciated.•tHelps you build healthy relationships with others.•tNurtures collaboration, participation, and cooperation.•tReaffirms a continuity of service for quality assurance, integrity, and reliability. •tSaves money—it costs less to keep existing customers than it does to create new ones. When you do it right the first time, you don’t have to fix it the next time.•tImproves communication and builds rapport.•tFosters mutual respect and understanding•tBy providing other people with what they want, you will get more of what you want!
Susan C.Young
To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action.
Susan C.Young
It is human nature for self-doubt to occasionally creep in and take up residence. It happens to even the most successful people among us.
Susan C.Young
The pride of the digital age is not just in the possession of innovative tools but the ability to skillfully connect with humans behind them
Bernard Kelvin Clive
Mingle•tBe the connector—introduce people to each other who may not otherwise connect.•tBe a conversation fire starter; point out what people have in common as you are introducing them.•tSeek out the folks who may appear to be shy, or awkward, or wallflowers. Find ways to build trust and comfort. Engage them with a kind word to pull them out of their shell.•tArrive early and stay late; connect with people before and after your event.•tStretch beyond your comfort zone to speak with, sit with, and start conversations with people whom you do not know.•tOffer to refill someone’s drink or clear their plate.•tEncourage introductions: “There is someone whom I would love for you to meet . . .
Susan C.Young
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfortunate that listeners will make assumptions based on these differences before even knowing the depth and value of your message. Play with your ranges and find a comfortably low pitch. Practice it to see if it makes a difference in conveying more authority and brilliance.
Susan C.Young
When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.
Susan C.Young
Discover an interest, a passion, a preference or need your client has, and take the time to give them some small item related to it. By making the extra effort to learn about the person and their business, you become very appealing and much more memorable.
Susan C.Young
Strive to be active rather than lethargic—determined rather than wavering or lazy.
Susan C.Young
The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people are more likely to make a positive impact!
Susan C.Young
Make the personal choice to instill healthy habits and hygiene into your life. When you resolve to live a healthier life, you will feel better, look better, enjoy improved well-being and make a better impression.
Susan C.Young
The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
Susan C.Young
ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you.
Susan C.Young
What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister’s wedding. How you interact with your closest friends will be different than how you engage with your boss.
Susan C.Young
Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling accepted and welcome? Are you encouraging people to speak and engage with you through your approachability?
Susan C.Young
Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing gesture of affection, appreciation, and connection. It is not intended to be inappropriate in any way when we hug you upon meeting, pat your back, or squeeze your arm. For us, it is an enthusiastic demonstration of friendship. However, there are many people who do NOT like to be touched—men or women. In spite of our good intentions, touching can make others feel awkward, offended, and in the worst-case scenario, violated. It is crucial to be vigilant and socially aware enough that you can read people’s cues to know when to pull back and contain yourself.
Susan C.Young
Helping another person will instantly shift your energy. As you go from being self-absorbed to focusing on others, miracles seem to happen. And incredible impressions are made.
Susan C.Young
Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well—and help you make a great first impression.
Susan C.Young
As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use this understanding to your advantage.
Susan C.Young
It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or apprehension involved, bravery is not even needed.
Susan C.Young
Their engaging manner is grounded in consideration as they seek to get along well with others. People who exhibit charisma and charm are also said to be alluring, bewitching, captivating, magnetic, fascinating, enchanting, and seductive.
Susan C.Young
You know when you feel good and you know when you feel bad. As a result, you are experiencing and displaying a wide range of energies, aren’t you? Some bring you up, while some bring you down. Start paying attention to your unique energy.
Susan C.Young
When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.
Susan C.Young
Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to meet you and am glad you’re here.
Susan C.Young
Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings.
Susan C.Young
Doesn’t it feel great when someone does something nice for you? Especially when you’re not expecting it? The irony is that they are getting as much joy by giving as you are by receiving.
Susan C.Young
The way you walk, talk, stand, and carry yourself sends messages to others that can attract or repel, encourage or discourage, and impress or depress.
Susan C.Young
It can't be taught to all, but people who deliver exceptional work, merely by relaying their passion through what they say and do in the workplace, are priceless.
Susan C.Young
When an employee, a team, or a company is passionate about their products and services, I am more inclined to bring them my business. Aren’t you?
Susan C.Young
The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you.
Susan C.Young
As a professional speaker, I speak rather quickly with enthusiastic energy and emotion. This doesn’t always sit well with people who like to speak at a slower pace and need more time to process. What I have learned through years in this profession is that to be more effective I must adapt my pace to the comfort level of my audience. When I am speaking to academics, engineers, and doctors, I speak with a slower pace than the one which I use with sales people, customer services teams, or teenagers.
Susan C.Young
With awareness and practice, even the most awkward people can learn how to be both fluid and purposeful in their bearing.
Susan C.Young
Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward.
Susan C.Young
Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.
Susan C.Young
Dignity is an inherent value and human virtue which represents the best of mankind.
Susan C.Young
Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize your life?
Susan C.Young
Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
Susan C.Young
When my son was a teenager, he would use the ‘poker face’ tactic when I was lecturing, nagging, or suggesting. As a parent, it was maddening because I could not read his reactions! His stoicism would sometimes deflate my efforts or make me surrender in laughter, changing the subject all together.
Susan C.Young
Becoming aware of what you are doing and how others perceive you will provide you with instant insight for making changes where necessary.
Susan C.Young
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