Communication Skills Quotes - Page 13

The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for every action there is a reaction.

A wonderful place to start is to seek role models who exemplify this way of being and try their style on for size.

Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.

If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more confidence knowing that they have "walked the talk" and have vast experience with what they are teaching?

Preparation will not only fortify your confidence to approach life from a position of strength, but it will impress other people as well.

Get ready to take on the world from a position of personal power, strength, and intention!

Be a source of positive energy and inspiration for others.

To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on what you do not like about another person, they will become so intolerable to you that you cannot bear to be around them. However, if you focus on their positives and can find something redeeming, regardless of how small, the positivity needed to experience a more constructive interaction and relationship will manifest before your eyes.

Just as we use speech and gestures to communicate, so we use touch. Words can say, ‘I love you’, but touch can also say how and how much, and, at the same time, ‘I respect you’, ‘I need you’, and ‘thank you’. For a long time, scientists somehow thought that touch served merely to emphasize a verbal message. But now it is clear even to them that touch can be the message, and that it can be more nuanced and sophisticated than either speech or gestures, and more economical to boot. What’s more, touch is a two-way street; and a person’s reaction to our touch can tell us much more than their words ever could. Finally, while words can lie, or be taken for granted, primal touch is difficult to either ignore or discount.

As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport—he sees that you like him, he likes that you like him, and he reciprocates by liking you back.

Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours—pulling you down.

Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you—or paying you!

Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings you simple pleasure?

What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?

Charisma (presence, poise, magnetism) and charm (enchantment, attraction, fascination) are behaviors which can be learned and practiced.

When in doubt, give it out. Regardless of what is happening in your life, there is always someone else worse off that needs your help.

Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people in it.

Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.

Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.

One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.

UN-Impressive ‘Compliments’ . . .•tWhen compliments are used as a passive-aggressive way to manipulate others for personal gain.•tDelivering a back-handed compliment which makes others feel bad.•tDishonesty—you say it but really do not mean it.•tFalse bravado.•tManufacturing the moment for your ulterior motives.•tPandering to win affection, a vote, or approval.•tExaggerating and being over-zealous.•tBeing hypocritical.•tExpressing preferential treatment or making an unfair comparison.•tWhen it draws attention to a person’s weakness, disabilities, or shortcomings.•tWhen it is inappropriate and off-color.

What are the key elements for a fabulous, well-delivered compliment? You . . .•tare sincere and genuine.•tgive it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang.•tare specific and detailed.•telaborate on why you like something.•tdescribe how their positive virtue has positively impacted you.•tcan use adjectives for more colorful descriptions.•tkeep it positive.•tsay it like you mean it with intentional impact.•tuse discretion and good judgment.•tleave no room for misinterpretation or misunderstanding.•tsay the right thing at the right moment and let it flow organically.Finding sincere ways to compliment others is a powerful way to make a great first and last impression.

I like people who can keep the conversation going no matter how random the topic gets.

You already know the difference between being a gracious person versus a rude one.

We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its warm invitation and friendly welcome. They know that the comforts of home appeal to us all.

Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.

Polite people tend to be more respected, admired, and appreciated than their rude counterparts.

Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.

Speakers, coaches, consultants, thought-leaders, experts, and authors who dedicate their professional lives for the love of humanity and the betterment of society are making a positive difference in the lives of millions. These messengers of hope make our entire world a better place through their love and generosity.

These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what you’ve been up to.

Confidence is silent, cool, self-assurance.

Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!

Your inner critic is that voice in your head that second-guesses your choices, doubts your abilities, judges your appearance, criticizes you at every turn, and tries to convince you that you are never good enough.

To position yourself as an expert, learn everything you can about a subject. Develop your knowledge: read books, attend classes, listen to your market, get training, attend seminars, find a mentor, join a mastermind group of like-minded individuals, watch videos, and study.

A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication, you are sending silent messages simply by the way you shake hands.

Smile generously at others and you may find that their smiles are returned right back to you.

A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.

I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or uttered a word. But then I have also met people with whom I engaged in such delightful conversation that it resulted in new business and referrals. The main difference was whether or not I took initiative to begin a conversation.

Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person’s body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.

Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.

Being brave is not for the light-hearted. Bravery takes fortitude—the very act of bravery prevents anyone from knowing you were ever afraid in the first place.

Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello and begin a conversation.

This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand where they are coming from and what they are all about.

Focusing your energy on the things you don’t like about yourself is self-sabotage and defeating. When you re-direct all that energy into a more positive direction, you will feel the shift instantly to improve your self-esteem and attitude.

To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confidence and competence. You did it; now do it again!

To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others:For years, I have shared that the definition of a good friend is someone who says nice things about you behind your back. And the definition of a GREAT friend is someone who says GREAT things to others in front of you. One of the kindest things a husband or wife can do for their relationships is to brag about their partner’s qualities to other people.

Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals.

Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.

12 Reasons Why People Avoid Eye Contact1.tThey do not want to reveal their feelings.2.tThey are not being honest and truthful.3.tIt makes them feel vulnerable and exposed.4.tThey are being rude or indifferent.5.tThey are ashamed or embarrassed to talk about something.6.tThey are nervous or lacking confidence.7.tIt makes them feel very uncomfortable.8.tThey are arrogant, snobby, and pretentious.9.tThey are afraid of saying the wrong thing or looking stupid.10.tThey are shy or introverted.11.tThey are accessing internal thoughts or emotions to process and contemplate information.12.tOr as mentioned before, and important to remember, it may simply be a cultural value or behavior.

BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern world? It’s easy to have blind spots regarding how you are showing up for life when you are consistently bombarded with distractions, commitments, and personal preoccupations, isn’t it?

One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a mindset which helped them get there. Right?

Your attitude is the outward expression of your internal perceptions, self-esteem, and current thoughts.

In our natural world, it is the strongest of the species that claim their space, seek out new territories, explore their surroundings, and learn how to survive and thrive. It is those same qualities that enable us to apply confidence and command to transcend the mediocre and achieve outstanding results.

You can always create the space to Review, Redo, and Renew as I teach in my book Release the Power of Re3. If you feel it is time to refresh your brand, take a moment to rethink your relevance and apply my 3-step formula.

Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur.

Proven professionals know that by focusing on quality, you can’t lose with the classics and your clothes will last longer. It’s not about having expensive clothing, it is about having style.

When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization, are a team player, have a can-do attitude, and will go the extra mile to fulfill and exceed expectations.

As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get Botox in my forehead to erase a few wrinkles and signs of aging. Much to my surprise and disappointment, I could no longer raise my eyebrows. My face was stuck in a heavy-browed expression, which is the polar-opposite of my joyful spirit and enthusiastic nature. It makes a funny story, but it taught me that authenticity wins over vanity any day!

Dignity impacts how you are perceived and received when making a first impression.

You will be stuck with you for the rest of your life so learn to be your own best friend. Take a moment, look at yourself in the mirror, and say, “I love you.” It feels awkward at first. Do it anyway. Begin a great friendship with YOU!