Kent Alan Robinson Quotes

EWI: Emailing While Intoxicated

People act in ways to maximize their self-interest within a company, so create incentives that align employee's objectives with the organization's mission statement. Reward compliance with core values as much as profitability, especially in the face of competitive pressures.

If you don't know the answer to a question, don't guess, don't speculate, don't hypothesize, don't make a joke it by email, tweet, conference call, or at a press conference...Somehow, eventually, the electronic communication surrounding a situation will be made public and clarify and clarify what actually transpired.

Most people do not see their words as power.

...with electronic communication, what one writes in a moment, eternity will not erase.

A single employee, with one message, can succinctly capture the essence of a corporation the same way an iconic photograph captures a moment. Unfortunately, it is usually the negative massages that are published or used in lawsuits.

History was once rewritten by the victors. Now we write our own immutable histories with every email, text, and post.

Electronic communication has transmuted conversations into durable and accessible records. Revisionist history has gone the way of the phone booth.