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Susan C.Young Quotes - Page 7

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Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
Susan C.Young
Your expertise can elevate your impressions to bring you to an entirely new realm.
Susan C.Young
When passion is lit, the fire permeates your being with the positive expectation that all is well and everything will turn out great.
Susan C.Young
Your body language is your primary language—and one that every person understands! Although it is non-verbal, evidence suggests that our body language and tone of voice can have a bigger impact and account for more of our communication than the words we speak.
Susan C.Young
Your EQ (emotional quotient) is your capacity to recognize, discriminate, and label emotions accurately and interpret them to help guide your thinking and behavior.
Susan C.Young
Confidence is not a goal or a final ending point where you arrive and then stop once you reach it. Rather, it is the satisfaction and reward you achieve by stretching to, and beyond, the best of your abilities.
Susan C.Young
When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill healthy habits and hygiene into your life.
Susan C.Young
Doing your research ahead of time shows that you care about your client and your reputation. Referencing this information will better enable you to ask relevant questions and link their answers to your product or service to create a win-win situation.
Susan C.Young
As you read in The Art of Being, having a heart of service and generosity is a powerful state of being and a positive way to make a great first impression through valuing others. "Service Beyond Self" encourages you to take deliberate action steps to rise above self-interest and ask what you can do for others, not what they can do for you.
Susan C.Young
When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?
Susan C.Young
By performing a simple Google search, a website review, a visit to their LinkedIn profile, or a media release search on the person you are about to meet, you can find out where they’ve been, what they care about, and where they’re going. Whether you learn an interesting fact about a hobby they enjoy, the breed of their dog, or something you both have in common, it will show that you took the time to research and that you care about them as a person.
Susan C.Young
What is YOUR personal brand? How are you packaging your unique talents, style, personality and/or products to represent who you are, what you do, and how you show yourself to the world?
Susan C.Young
Notice what your inner critic is saying, and issue a cease and desist! Regain control. Resist, and refuse to listen.
Susan C.Young
Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it well will take you far in life and in business.
Susan C.Young
When you feel low self-confidence, it is usually the result of the negative thoughts your inner critic whispers in the darkness of your mind.
Susan C.Young
If you want to be successful, how you show up to life matters.
Susan C.Young
A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you.
Susan C.Young
In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This form of kinesthetic responsiveness provides a splendid example of how impactful your gestures can be while responding to others. Whether it be running up to an old friend you have not seen in a while or standing up to greet a business associate when he approaches your table, being kinesthetically responsive is an impactful way to gesture your level of interest, engagement, and enthusiasm.
Susan C.Young
My friend Julie was cooking dinner in her kitchen one night. Her expression was blank as she stood alone working by herself. Her daughter walked in and gasped, “Mom! What’s wrong?” She said “Nothing. I’m fine.” In response, her daughter added, “Then tell your face! You scared me!” Emotional expressions can easily be misinterpreted when we are not aware of what people are seeing. Being deep in thought can look that way.
Susan C.Young
Your eyes are the windows to your soul” indeed. It is a cliché for a good reason—it is a timeless truth with universal application.
Susan C.Young
Whoever came up with the idea that "nice guys finish last" must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being “un-nice” is a virtue? Anyone who wants to get ahead in life and have quality outcomes needs to understand that kindness is a strength. You will move forward faster by making friends rather than foes.
Susan C.Young
Becoming more socially aware involves greater understanding of the dynamics of social interactions to assure you achieve harmonious outcomes.
Susan C.Young
12 Ways to Improve & Project Confident Posture1.tGo people watching. Note how you interpret the different postures you observe. This will expand your awareness of how posture impacts first impressions and will help you become more aware of yours.2.tStand in front of a mirror to see what other people are seeing. Are your shoulders level? Are your hips level? Do you appear aligned? Are you projecting confidence or timidity?3.tTake posture pictures to provide you with points of reference and a baseline over time. Look at past photos of yourself.4.tStand with your back against a wall and align your spine.5.tEvenly balance on both feet, spaced hip-width apart.6.tTake yoga or Pilates classes to strengthen your core muscles, improve flexibility, and balance, all which support your posture.7.tConsciously pull your shoulders back, stand erect with chin held high.8.tPractice tucking in your stomach, pulling your shoulders back, raising your chin, and looking straight ahead.9.tSit up straight without being rigid.10.tEnter a room like you belong there or own it.11.tStand with an open stance to be welcoming and approachable.12.tAngle your body towards the person to whom you are speaking. Angling your body away may signify that you are indifferent, fearful, putting up a barrier, or trying to get away from them.
Susan C.Young
Self-confident people don’t make their self-esteem, self-image, happiness, or self-confidence dependent on another person’s approval, validation, or acceptance.
Susan C.Young
Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style, substance, and impact.
Susan C.Young
As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten.
Susan C.Young
Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond. When you actively listen to people, you enhance communication.
Susan C.Young
When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment.
Susan C.Young
Active listening is one of the best services a company can provide.
Susan C.Young
Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present.
Susan C.Young
My success with customers on the telephone wasn’t by using pushy sales methods, but by engaging people in meaningful conversations which could lead to friendships on the phone before I ever met them. I would ask questions, listen to their stories, respond to their needs, develop rapport, and earn their business. When we would finally meet in person, it felt less like an introduction and more like a reunion. It was not only good business, we had fun in the process!
Susan C.Young
I am a recovering perfectionist, and like all in recovery, I do better some days than others!
Susan C.Young
We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think that an energetic and happy person will be more productive. Even traits such as competence, dominance, and courage can be conveyed by certain facial expressions and will stimulate unconscious bias.
Susan C.Young
While having a strong character foundation may not sell newspapers, increase TV ratings, or make a person famous, it's essential for building a life that is meaningful and matters.
Susan C.Young
As the saying goes, "Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of happiness that transcends language and communication challenges.
Susan C.Young
Likened to “still waters run deep,” a dignified person is able to call upon their wisdom and experience to discern a situation and expertly navigate it with grace.
Susan C.Young
Don't you love the sense of personal power you feel when you've got your act together? When your life is in order, you’re organized, and you have everything you need?
Susan C.Young
Popularity does not equal respect. It is not only kids who will do what they think they must to fit in and be popular—adults do it too.
Susan C.Young
If you’re always taking, you will inevitably experience resistance and struggle. Without realizing it, you may be creating a firewall that is blocking you from receiving exactly the things you most desire.
Susan C.Young
Is there something which you have lost and miss terribly? Would the quality of your life improve if you regained it? Would it make you happier or healthier? Would you be more effective, efficient, or productive if it came back? If there is something which once was and you yearn for its return, find ways to regain its presence and place in your world.
Susan C.Young
It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.
Susan C.Young
Whether you're delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or handling a customer complaint, when you are prepared, you are more empowered to do your best and perform at a higher level. It feels great!
Susan C.Young
Developing your EI will allow you to explore new depths of understanding in yourself and others. It will give you insight as to why people behave as they do and assist you in areas you may wish to improve.
Susan C.Young
More people continue to be and do exactly the things in life that prevent them from getting what they want or from waking up excited about their day.
Susan C.Young
You will build confidence by continuing to put yourself into new and innovative situations where you can learn new skills, grow your education, test your strengths, and improve your abilities.
Susan C.Young
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
Susan C.Young
I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance, an expensive education, or exemplary skills. It was because they had an extraordinary attitude to take on life with love, passion, conviction, consistency, and hard work. What they all had in common was getting their minds right and becoming positive thinkers—which activated their potential to achieve remarkable things and build strong relationships.
Susan C.Young
When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
Susan C.Young
Research has shown that different colors represent different character qualities and have a powerful psychological effect. Color portrays different meanings in life and in business. Choose the colors that not only make you look and feel great, but inspire the emotions you hope to evoke.
Susan C.Young
What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport, and business will inevitably be more of a struggle. A self-serving agenda throws up red flags which stop relationships dead in their tracks. It can destroy trust, make people wary of your intentions, and push customers to your competition.
Susan C.Young
Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend.
Susan C.Young
Are you managing your energy well and using it for things that matter? Do you stop to recharge before you push yourself to critically low levels? Unplug to recharge.
Susan C.Young
Your direct eye contact is one of the best compliments you can give another human being. You are subliminally telling them that you are listening, they matter, and that what they have to say is important.
Susan C.Young
Put the right people in the right positions to ensure their personal strengths and talents are being utilized and appreciated.
Susan C.Young
Why did I think that the mask was a better portrayal than my authentic self? We can get hidden under layers of illusion, can’t we?
Susan C.Young
To be truly satisfied that your life is well-lived, the object of your passion is something you feel you must be, do, or have. What lights your fire?
Susan C.Young
Create and nurture a mindset that works for you rather than against you.
Susan C.Young
When change happens, you have a choice for how you are going to respond. You can either lose your composure and react impetuously or use the event or situation as a learning opportunity to shift your mindset and respond appropriately. Begin to notice your responses when changes occur and do your best to choose a breakthrough over a breakdown.
Susan C.Young
One simple glance can convey to your recipient that you are . . .•tPresent•tInterested•tPaying attention•tBeing respectful•tListening•tConfident•tEngaged•tCaring•tDedicated•tAppreciative•tEmpathetic•tFocused•tSupportive•tTrustworthy•tAcknowledging•tExcitedThis list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions.
Susan C.Young
To cultivate bravery and courage, get involved in a cause you are passionate about.Serving a vision bigger than yourself changes your focus from self-doubt to whatever action is necessary for the vision to succeed. “When in doubt, take it out.
Susan C.Young
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