Susan C.Young Quotes - Page 16

Become your own best friend—smile and say “I love you” to yourself occasionally.

Service [sur-vis] noun1.t the act of helping, aiding, or doing work for another.“Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing service. Did you notice it didn’t mention you? True service takes the focus completely off you and devotes it entirely to the needs of another person.

Your tone of voice can be conveyed in both the words you speak and in the words you write.

As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy relationships.

To Polish the Gold & Help Others Shine . . . take the time to mine the gold.Actively seek the goodness in others then express your gratitude for it. Excavate the dirt, seek the treasure, and polish their gold to shine boldly and brightly. People will rise to your positive expectations and belief in them.

Communicating negatively (gossiping, bragging, bullying, and criticizing) can be disastrous to your reputation, cause you to lose the respect of others, and leave a terrible impression. Why leave this essential expertise up to chance when it can make or break the success of your relations?

Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect.

Think of the people whom you love, like, trust, and admire. Isn’t their integrity the golden thread which elevates them to a higher standard in your eyes and in your heart?

If there is someone whom you would really like to impress, learn as much as you can to be informed, enlightened, and aware of them before you meet.

ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good will and cheer, being the glue that brought everyone together with ease.

Healthy self-esteem is a commanding and powerful influence, so isn’t it worth diving in deeper to ensure that you do everything possible to make your sense of self healthy, beneficial, and whole?

Love is the universal language that transcends countries, borders, barriers, and differences.

Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.

You are the only one who can choose your attitude for you.

If you do nothing, you’ll have nothing. If you do something spectacular, you will have something spectacular.

Whether it is through products or services, being a problem solver builds loyalty and confidence. What can you resolve for yourself and others? Do you have a challenge that seems impossible or unsolvable? With the root word being “solve,” resolve is one of your best friends for overcoming obstacles and being a solution specialist.

A genuine smile is your best fashion accessory and the most important thing you can wear.

Are your habits and hygiene hindering your success or making a great first impression on your behalf?

Great leaders understand the importance of assigning the right people to the right positions. If you put the wrong person in the wrong place, no matter how talented or earnest they are, they will never reach the peak of their potential. Their strengths will be underutilized and they may never measure up to your expectations. Reassign to get the best out of others and the situation.

As a young girl, I allowed my self-esteem to be determined by others’ opinions, and I devoted incredible energy tuning into how everyone else felt.

Do you ever feel like you are running on empty? What is missing from your life? What would it take to plug the holes and stop the energy drains? When you see, feel, or think about lack, scarcity, or emptiness, seek ways to fill the holes, replenish and return to a state of abundance and fulfillment.

Living in alignment with your true self enables you to cultivate transparency and unshakable authenticity.

Nurture a balanced perspective and don’t “sweat the small stuff.

I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel terrific, isn’t it worth your consideration?

A positive attitude will help you be more inspiring and motivating to others.

To Become an Attentive Listener . . . •tObserve a person’s physical presence to see how their body language aligns with their message. •tRecognize what is being said on the surface.•tEngage your intuition to hear the meaning, purpose, and motivation behind their message. •tBe aware of your own internal responses and how you are feeling.•tPut yourself in their shoes to better understand their perspective.

When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.

Dressing appropriately in one venue may be highly inappropriate in another.

What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.

There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes on.

Reframing encourages you to say, ‘Let’s look at this another way.’ By changing the frame around a situation, you not only change your perception of it, but its meaning for you as well. If you were to take one painting and view it in three different frames, each combination would offer a completely different presentation. Your perceptions work the same way.

I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools and strategies for expanding their circles of influence—to foster innovation, collaboration, and teambuilding. One of the engineers raised her hand in the middle of the program and bluntly said, “I’m happy with the people in my life and don’t care to add any more.” I respect and appreciate her position and have sometimes felt the same way.But, as long as we are alive, we will meet, greet, and interact with new people. Even if we are not inviting them into our personal lives, being socially brave will open new doors which may have remained closed otherwise.

Their confidence gives those they lead the assurance that their words and their actions are reliable.

What needs to be cleansed and refreshed in your life? What yucky stuff has created a stagnant and negative environment that muddies your waters and depletes your energy? Be willing to stir things up and make it messy for a short while so you may enjoy more clarity ad vibrancy for a long while.

A positive attitude will empower you to be more resilient to proactively adapt to change.

Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and positive energy is needed to take you where you want to go.

Dignity is a gracious pride without narcissistic projection. It portrays a calm confidence and awareness regardless of the environment or circumstances.

Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve.

Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be nice, but you may have cut off your chances of being complimented by them ever again. Being humble is one thing; being rude is another. Practice receiving compliments with grace, dignity, appreciation, and gratitude. The perfect response to a fine compliment is simply, “Thank you!

To Polish the Gold & Help Others Shine . . . Catch people doing things right:Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that “People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell.” Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, “A person who feels appreciated will always do more than expected.

Think about the things in life that elicit passion in you and make you happy.

Bringing a great attitude with positive energy is one of the best strategies you can have for your personal and professional success. Matching our energy with another person’s will help us build rapport and relationships more easily.

Walk the talk and project confidence. If at first you don’t feel confident, fake it until you make it.