Susan C.Young Quotes - Page 14

Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.

Healthy self-esteem rests upon a strong foundation of core values and an inclination to act and speak in alignment with those values.

With an objective eye, take an inventory of your successes and enlist the honest feedback of a trusted and respected mentor or peer. Chances are they see you in a better light than you see yourself!

We all go through times of self-doubt, times when we may question our abilities and hope we can live up to the expectations of others.

How can you showcase your unique expertise, valuable experience, and strong education without sounding egotistical?

The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanced, accepting, and empathetic to the needs and feelings of others.

When your passion is aligned with your purpose, you are unstoppable! It is in that zone of high octane congruence that you are turned on and "cooking with gas.

Have you decided to simply smile and nod to avoid a confrontation with someone who was being a jerk? Have you ever feigned agreement with your face to get along with others, even when you disagreed with their position? We all have. Your expressions of emotion can protect you at times in awkward situations, and when used with integrity. Test the waters by responding with an expression of curiosity or bewilderment when someone is acting inappropriately.

While smiling is a powerful facial gesture, there are other expressions on your face which reveal an extraordinary number of emotions. A body language of its own, people will read your facial messages and form opinions about you before you’ve even said a word.

To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of personal destiny, you have the power to summon your courage and be brave. “Make it so, Number One!

Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real.

Dress confidently in clothes that make you feel great about yourself. When you look better you feel better.

When you make a deliberate effort to keep your thoughts positive, and authentically feel that way, more positive outcomes are inevitable.

Is your branding serving your needs for positive impact? Is it paving the way for a great first impression on people when they meet you, think of you, speak of you, or even see you on the Internet? If not, it’s time for a change, and it is perfectly within your control.

Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.

Self-confident people are mindful about spending their time, energy, and interests on things that truly matter.

A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible to express its effect on others in words.

What crucial conversations need to be readdressed in your personal and professional relationships in order for you to gain peace, clarity, and resolution? Create the space in your life to readdress what needs to be given hope for healing.

A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life.

Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand gestures communicate for you and are an integral part of your language. While some people may come by hand gestures naturally, you can learn to be even more expressive to get your points across—and to be memorable.

Reconciling is about cleaning out your psychic closet. Do you have unresolved issues which are draining your reserves, causing hurt feelings, filling you with regret, or taxing your tenacity? Reconciling can allow you to move forward with acceptance and surrender, rather than berating yourself for what cannot be changed. Are you ready to enjoy peace?

ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others?

The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for every action there is a reaction.

A wonderful place to start is to seek role models who exemplify this way of being and try their style on for size.

Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.

If you were to spend your own time and money to hire a consultant, coach, or trainer, wouldn’t it give you more confidence knowing that they have "walked the talk" and have vast experience with what they are teaching?

Preparation will not only fortify your confidence to approach life from a position of strength, but it will impress other people as well.

Get ready to take on the world from a position of personal power, strength, and intention!

Be a source of positive energy and inspiration for others.

To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on what you do not like about another person, they will become so intolerable to you that you cannot bear to be around them. However, if you focus on their positives and can find something redeeming, regardless of how small, the positivity needed to experience a more constructive interaction and relationship will manifest before your eyes.

As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport—he sees that you like him, he likes that you like him, and he reciprocates by liking you back.

Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours—pulling you down.

Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you—or paying you!

Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings you simple pleasure?

What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?

Charisma (presence, poise, magnetism) and charm (enchantment, attraction, fascination) are behaviors which can be learned and practiced.

When in doubt, give it out. Regardless of what is happening in your life, there is always someone else worse off that needs your help.

Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people in it.

Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.

Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.

One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.

UN-Impressive ‘Compliments’ . . .•tWhen compliments are used as a passive-aggressive way to manipulate others for personal gain.•tDelivering a back-handed compliment which makes others feel bad.•tDishonesty—you say it but really do not mean it.•tFalse bravado.•tManufacturing the moment for your ulterior motives.•tPandering to win affection, a vote, or approval.•tExaggerating and being over-zealous.•tBeing hypocritical.•tExpressing preferential treatment or making an unfair comparison.•tWhen it draws attention to a person’s weakness, disabilities, or shortcomings.•tWhen it is inappropriate and off-color.

Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure.

Recovery is the affirmative outcome you’ll enjoy once you have moved through a setback and arrived on the other side. The sooner you find ways to achieve solutions for recovery, the faster you will regain vitality, hope and well-being.

What are the key elements for a fabulous, well-delivered compliment? You . . .•tare sincere and genuine.•tgive it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang.•tare specific and detailed.•telaborate on why you like something.•tdescribe how their positive virtue has positively impacted you.•tcan use adjectives for more colorful descriptions.•tkeep it positive.•tsay it like you mean it with intentional impact.•tuse discretion and good judgment.•tleave no room for misinterpretation or misunderstanding.•tsay the right thing at the right moment and let it flow organically.Finding sincere ways to compliment others is a powerful way to make a great first and last impression.

Some people contend that there are no new ideas and everything under the sun has already been created. Thankfully, innovation and regeneration continue to prove otherwise. New and amazing innovations are born every day from the regeneration of ideas and creativity. How can you create something brand new using your current resources?

You already know the difference between being a gracious person versus a rude one.

We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its warm invitation and friendly welcome. They know that the comforts of home appeal to us all.

Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer’s voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.

Polite people tend to be more respected, admired, and appreciated than their rude counterparts.

Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.

Speakers, coaches, consultants, thought-leaders, experts, and authors who dedicate their professional lives for the love of humanity and the betterment of society are making a positive difference in the lives of millions. These messengers of hope make our entire world a better place through their love and generosity.

These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what you’ve been up to.

Confidence is silent, cool, self-assurance.

Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!

Your inner critic is that voice in your head that second-guesses your choices, doubts your abilities, judges your appearance, criticizes you at every turn, and tries to convince you that you are never good enough.

To position yourself as an expert, learn everything you can about a subject. Develop your knowledge: read books, attend classes, listen to your market, get training, attend seminars, find a mentor, join a mastermind group of like-minded individuals, watch videos, and study.

A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication, you are sending silent messages simply by the way you shake hands.

Smile generously at others and you may find that their smiles are returned right back to you.

A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.